Social Intelligence Skills for Fire and Emergency Services Supervisors/Managers
by Stephen J. Sampson, Ph.D., and Paul J. Grant
What Leaders Need to Know to Lead and Succeed
Fire and emergency supervisors and managers are often thought of as over-authoritarian and uncaring, with a “just the facts” mentality. Not true, according to these authors. And, in this resource, they present a set of skills that will allow you to demonstrate your social intelligence and enable you to manage people effectively and with decency.
This book is based on over 30 years of experience and research in fire and emergency settings. You’ll learn how rank, title, knowledge of crisis management, and mastery of strategy and tactics do not equate to effective leadership. The ability to influence without authority does. And that’s why social intelligence skills are so important.
About the Training and Manual
Sampson’s Applied Social Intelligence training is customized for Fire/EMS using the Social Intelligence Skills for Fire and Emergency Services Supervisors/Managers Participant Manual and the book Social Intelligence Skills for Fire and Emergency Services Supervisors/Managers by Stephen J. Sampson, Ph.D., and Paul J. Grant. The purpose of the manual is to operationalize (put into practice) many of the concepts discussed in the book.
About the Author
Dr. Steve Sampson has been teaching social intelligence, conflict resolution and interpersonal skills for over 40 years. He brings both academic knowledge and practical experience to his seminars. As a Licensed Psychologist, he is the former Chief of Psychology of Georgia Regional Hospital, Atlanta, Georgia (1993 to 1995). He is also a nationally recognized counseling psychologist who works with various law enforcement agencies conducting fitness for duty evaluations and post shooting debriefings since 1982. He has been a contract Psychologist with 25 Metropolitan Atlanta Law Enforcement Agencies since 1991.